Privacy Policy - Navexi
Last updated: July 20, 2025
At Navexi SAS, a Colombian company focused on geolocation and monitoring technology solutions, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect information through our mobile application Navexi (hereinafter, the “App”).
1. Information We Collect
- a) Location Information
We collect real-time location data to provide core features such as GPS tracking, historical reports, geofencing, alerts, and route control. This data may be collected even when the App is running in the background, as long as the user has granted the necessary permissions.
- b) Device Information
We collect technical information including device model, operating system, app version, unique identifiers (UUID), language, time zone, and connection type. This helps ensure proper functioning and allows for error diagnostics.
- c) Account Information
If you create an account in the App, we store data such as your full name, email address, phone number, and encrypted login credentials. This information is used to identify you in the system and personalize your experience.
- d) Additional Permissions
If you authorize specific features, we may access:
- Camera or gallery (e.g., for uploading vehicle photos, route snapshots, or events)
- Microphone (for audio-based event features)
- Push notifications (for real-time alerts)
We always request your explicit consent before accessing these features.
2. Purpose of Data Usage
We use your personal data exclusively to:
- Provide geolocation, monitoring, and real-time alert services.
- Generate automatic reports on routes, speed, history, and events.
- Manage your account and the contractual relationship.
- Prevent unauthorized use or fraudulent activity.
- Comply with applicable legal obligations.
3. Sharing of Information
Navexi SAS does not sell, rent, or trade your personal information. We only share data when necessary and under strict security controls in the following cases:
- Service providers, such as cloud hosting or analytics platforms (e.g., Firebase, Mapbox), bound by confidentiality agreements.
- Legal authorities, when required by subpoena, court order, or applicable law.
- Authorized third parties, such as when you configure shared alerts or grant access to other users.
4. Information Security
At Navexi SAS, we implement physical, technical, and administrative security measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
- Use of SSL/TLS encryption for all communications.
- Role-based access control and secure passwords.
- Monitoring for suspicious or unauthorized activity.
5. Data Retention
We retain your personal data for as long as your account remains active or as needed to fulfill the purposes outlined in this policy. You may request account deletion at any time.
After deletion, we may retain your data only if legally required (e.g., for tax or security compliance).
6. User Rights
As the data subject, you have the right to:
- Access your personal information.
- Request correction or updates to your data.
- Request deletion or restrict processing.
- Object to certain types of data use.
- Withdraw your consent at any time.
To exercise your rights, contact us at: support@navexi.co
7. Use by Minors
The Navexi App is not intended for use by individuals under the age of 18 without the supervision or consent of a responsible adult. If we become aware that a minor has provided personal data without verifiable parental consent, we will delete such information.
8. Changes to This Policy
Navexi SAS reserves the right to update this Privacy Policy. Any significant changes will be communicated through the App, via email, or on our website. Continued use of the App after such modifications implies acceptance of the updated terms.
9. Contact Us
If you have any questions, concerns, or wish to exercise your data rights, please contact us via:
